GDPR Policy

Last updated: 16.05.2026

SOCIAL PLUM SRL respects the privacy and security of the personal data of customers and users of the website https://www.christineontheclouds.com.

This page complements the Privacy Policy and briefly explains the security measures applied for the protection of personal data.

1. Data controller

Merchant identification details:

Company name: SOCIAL PLUM SRL
Tax ID / CUI / CIF: 22578871
Trade Register No.: J39/913/2007
New Trade Register format: J2007000913398
EUID: ROONRC.J2007000913398
Registered office: Str. Mare a Unirii no. 10, building entrance 8, 2nd floor, apartment 128, Focșani, Vrancea County, postal code 620021, Romania
Store / contact address: G-ral H. M. Berthelot Street no.5, 010163,
Bucharest, Romania
E-mail: contact@christineontheclouds.com
Phone: +40722530593
Business hours: Working hours: Monday–Friday 13:00–19:00, Saturday 11:00–14:00, Sunday closed.
Website: https://www.christineontheclouds.com

2. Processing principles

We process personal data according to the following principles:

  • lawfulness, fairness and transparency;
  • collection for clear and legitimate purposes;
  • data minimisation;
  • keeping data accurate and up to date;
  • storing data only for the necessary period;
  • protecting data against unauthorised access, loss or destruction;
  • accountability in data management.

3. Protected data

The security measures apply to all personal data collected through https://www.christineontheclouds.com, including:

  • identification data;
  • contact data;
  • delivery data;
  • billing data;
  • order data;
  • data related to returns and refunds;
  • data submitted through forms;
  • technical data, such as IP address, browser and device.

4. Online card payment

Online card payments are processed through NETOPIA Payments.

SOCIAL PLUM SRL does not collect or store bank card details. Card data is entered and processed in the secure environment of the payment processor.

5. Technical security measures

SOCIAL PLUM SRL aims to apply reasonable technical measures, such as:

  • use of secure HTTPS / SSL connection;
  • limiting access to administrative systems;
  • use of passwords and individual access accounts;
  • periodic updates of the website platform and modules used;
  • protection of forms against abusive use;
  • backup copies, where applicable;
  • monitoring of relevant technical incidents.

6. Organisational measures

Access to personal data is limited to the persons and providers who need this data to perform their duties.

Data is used only for the declared purposes: order processing, delivery, invoicing, returns, refunds, support, legal obligations and commercial communications only with consent.

7. Providers and processors

For the operation of the online store, we may work with providers that process data on our behalf or together with us, such as:

  • hosting and website maintenance providers;
  • courier companies;
  • NETOPIA Payments;
  • invoicing and accounting services;
  • e-mail / newsletter services;
  • legal or tax consultants, if necessary.

We ensure that the data shared is limited to what is necessary for the relevant purpose.

8. Security incidents

In case of a security incident that may affect personal data, SOCIAL PLUM SRL will take the necessary measures to limit the impact, investigate the situation and, if applicable, notify the competent authority and/or the affected persons, according to applicable legislation.

9. User rights

Users have the right to request:

  • access to data;
  • rectification of data;
  • erasure of data;
  • restriction of processing;
  • objection to processing;
  • data portability;
  • withdrawal of consent;
  • information about how their data is processed.

Requests must be sent to contact@christineontheclouds.com.

10. Complaints

If a user considers that their personal data is not processed correctly, they may contact SOCIAL PLUM SRL at contact@christineontheclouds.com.

The user also has the right to contact the Romanian National Supervisory Authority for Personal Data Processing.

11. GDPR contact

E-mail: contact@christineontheclouds.com
Phone: +40722530593
Address: G-ral H. M. Berthelot Street no.5, 010163,
Bucharest, Romania
Business hours: Working hours: Monday–Friday 13:00–19:00, Saturday 11:00–14:00, Sunday closed.
Website: https://www.christineontheclouds.com